Hospitality IT services
The technology behind exceptional hospitality
One specialist partner for the support, resilience, connectivity, security and change that keep hospitality businesses moving.
The direct answer
MicroNet Global provides hospitality IT services for hotels, restaurants, private members’ clubs and leisure operators, from 24/7 managed support to infrastructure, cyber security and automation. Across 15+ countries, every client gets 24/7 coverage, a named escalation path for each venue and response targets agreed against their own trading hours.
- Experience
- 20+
- Reach
- 15+
- Groups
- 24+
Years focused on hospitality, since 2004
Countries supported
Hospitality groups supported
Our services
Specialist support for every stage of hospitality
Each service is scoped around venue operations, with clear ownership and an agreed escalation path.
Capabilities
Technical disciplines we deliver
The practical skills behind each service, grouped as they are staffed.
- 01Managed IT Support
- 24/7 Service Desk
- Remote Monitoring
- Onsite Engineers
- Incident Response
- Multi-Site Support
- 02IT Consultancy
- Infrastructure Audit
- IT Strategy
- Governance
- Risk Assessment
- Vendor Selection
- Microsoft Gold Partner
- 03IT Infrastructure
- Network Design
- Cloud & Hybrid
- Disaster Recovery
- Business Continuity
- Structured Cabling
- 04Project Management
- New Openings
- Multi-Site Rollout
- Refurbishments
- Risk Management
- Mobilisation
- 05Networking
- Guest Wi-Fi
- Wi-Fi 6E
- SD-WAN
- PCI Segmentation
- Structured Cabling
- Predictive Monitoring
- 06Cyber Security
- Firewalls
- Web Filtering
- Access Control
- PCI DSS
- Staff Training
- Threat Detection
- 07Automation & Intelligent Operations
- Workflow Discovery
- Service Triage
- Monitoring Automation
- Operational Reporting
- Human Escalation
How we work
A practical path from priority to progress
- 01
Understand
Start with your venues, systems, priorities and the guest experience you protect.
- 02
Plan
Shape a service or joined-up programme with clear scope and responsibilities.
- 03
Deliver
Put the right people, controls and communication around the work.
- 04
Support
Keep improving through service reviews, evidence and operational insight.
Questions
Questions hospitality buyers ask
Start with the operational outcome you need — the right first service usually follows from that.
MicroNet Global provides managed IT support, consultancy, infrastructure and disaster recovery, project delivery, networking and guest Wi-Fi, cyber security, and AI and automation services. Each service is shaped for hotels, restaurants, private members’ clubs and leisure operators, with clear scope, ownership and measurable commitments discussed during discovery.
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