INDUSTRIES
Technology that keeps members moving
IT support built around 6am openings, packed evening classes and the sensitive data members trust you with.
A club runs on the hours either side of the working day — which is exactly when an outage hurts most.
The direct answer
MicroNet Global provides managed IT for gyms, health clubs, wellness destinations and private healthcare providers. We support member Wi-Fi, access control, booking and membership platforms, AV and sound systems, and the cloud tools behind them. Our 24/7 service desk covers early and late opening hours, and personal and health data is protected to the same standard as payment data.
Technology challenges
What makes health, fitness & wellness different
The operational pressures we design the support model around.
Peaks at both ends of the day
Networks and booking systems take their heaviest load at 6am and 6pm, when an outage is most visible.
Everything is connected
Turnstiles, cardio equipment, screens, sound, CCTV and tills often share one building network and need careful segmentation.
Sensitive personal data
Health questionnaires, body metrics and treatment notes carry higher expectations under GDPR and UAE data law.
Capabilities
How MicroNet helps
- 24/7 Managed IT SupportCover that starts before the first class and ends after the last treatment.
- Networking & Guest Wi-FiHigh-density member Wi-Fi across gym floors, studios, changing areas and pools.
- Cyber SecuritySegmented networks, MFA and encryption to protect member and patient records.
- IT Project Management & DeliveryNew club openings and fit-outs, with AV, acoustics and IT in one programme.
- Cloud & Microsoft 365Secure cloud workspaces for head office, coaches and practitioners.
Systems we support
- Membership and booking platforms
- Access control and turnstiles
- Connected fitness equipment
- Studio AV, sound and screens
- CCTV
- POS for café, retail and spa
- Clinic management systems
- Member apps and Wi-Fi portals
- Microsoft 365 and Google Workspace
Experience
- Long-term managed support for a multi-site premium gym group, including consolidating its servers into Azure.
- Audio-visual, network and acoustic infrastructure delivered as one programme for a new wellness club in Dubai.
- Day-to-day helpdesk support for clinical and administrative teams at a private healthcare provider.
Services
Where operators usually start
The services most often scoped for this kind of venue.
Questions
Questions from this sector
Yes. Our service desk runs 24/7, so a turnstile or booking fault at 5:45am is handled as it happens, not once an office opens. Critical incidents get an immediate response and a four-hour resolution target.
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