CYBER SECURITY
Security built around hospitality risk
Practical protection for guest data, payments and business-critical systems, without losing sight of the people and venues they serve.
The direct answer
MicroNet Global protects hospitality operators’ guest data, payment data and operational systems. The security framework covers enforced multi-factor authentication and conditional access, endpoint hardening and encryption, patch compliance, device governance including remote wipe, and monthly security posture reviews — aligned to GDPR and PCI DSS obligations.
- Projects delivered
- 550+
- Service desk
- 24/7
- Partner
- Microsoft Gold
Delivered globally
Global support coverage
Partner credential
What's included
What cyber security covers
We turn your highest-priority risks into an owned action plan with clear escalation.
Security assessment
A grounded review of controls, exposure, access and operational dependencies.
Endpoint protection
Layered protection and management for the devices people use every day.
Identity and access
Clearer ownership of accounts, privileges and joiner, mover, leaver needs.
Payment environment
Risk-aware support around tills, payment flows and supplier responsibilities.
Incident readiness
Escalation paths and response planning for when something looks wrong.
Security reporting
Plain-language priorities and progress that leadership teams can act on.
SECURITY CONTROLS
Layered defence for hospitality
Protecting data, payment flows and operations from the perimeter to the human firewall.
Enforced multi-factor authentication and conditional access policies across all accounts
PreventsCredential theft becoming an easy route into guest data, payment data or operational systems.
Microsoft Secure Score monitoring and continuous optimisation
PreventsSecurity configuration drifting unnoticed as users, devices and Microsoft services change.
Endpoint hardening and encryption verification on every managed device
PreventsA compromised, lost or stolen device exposing readable data or providing an unchecked route into the estate.
Patch compliance monitoring and remediation
PreventsKnown software vulnerabilities remaining open because an update was missed or failed.
Device governance, including remote wipe for lost or stolen devices
PreventsCorporate and guest data remaining accessible on hardware that is no longer under the client’s control.
Monthly security posture reviews with governance reporting
PreventsUnresolved risks and control gaps becoming invisible to operational and leadership teams.
Also included
- Firewall management and policy
- Web filtering and access restriction
- Group security policy configuration
- Guest network isolation
- VPN for secure remote access
- Staff security awareness training
- Real-time threat detection and monitoring
- Rapid incident response
- GDPR and PCI DSS alignment
Technology alone cannot secure a venue. Security awareness training is not an add-on; it is a vital pillar of our service, empowering your team to recognise threats before they escalate.
How we work
From first conversation to steady state
- 01
Assess
Understand systems, access, suppliers and the risks most relevant to your operation.
- 02
Prioritise
Separate urgent exposure from longer-term improvements with named ownership.
- 03
Implement
Put practical controls, monitoring and response paths into operation.
- 04
Review
Use reporting and service reviews to keep controls aligned to the estate.
Service levels
Evidence you can plan around
Commitments are confirmed in the proposal and reviewed against the agreed scope.
| Measure | Commitment | Why it matters |
|---|---|---|
| Risk ownership | Named actions | Makes priority improvements accountable and trackable. |
| Service desk coverage | 24/7 | Provides an available escalation path when issues arise. |
| Incident response targets | Agreed per client | Set against your trading hours and confirmed in the service agreement. |
Platforms we work around
We work alongside these platforms where they are part of a client estate. We do not replace the platform vendors — the support boundary and escalation path are agreed during discovery.
Proof
Where this has been delivered
Published projects where this work formed part of the scope.
Questions
Common questions
Scope, ownership and escalation are agreed during discovery — these are the questions that come up first.
Hospitality groups hold guest and payment data while relying on connected operational systems across many users, suppliers and sites. Credential theft, phishing, unpatched devices, lost hardware, weak access controls and poorly isolated networks can therefore interrupt trading as well as expose data.
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