IT CONSULTANCY & ADVISORY
A clearer technology direction
Independent, hospitality-focused advice that turns estate complexity, risk and ambition into an executable technology roadmap.
The direct answer
MicroNet Global provides IT consultancy and advisory for hospitality operators, ownership groups and technology leaders planning change across multiple venues. We turn estate priorities into a sequenced roadmap, with a commitment to document decisions, owners and next steps within four weeks of discovery.
- Experience
- 20+
- Groups
- 24+
- Countries
- 15+
Years focused on hospitality IT
Hospitality groups supported
Countries supported
What's included
What it consultancy & advisory covers
We commit to documenting decisions, owners and next steps within four weeks of discovery.
Estate technology review
A practical view of systems, contracts, dependencies and operational pain points.
Technology roadmap
A prioritised plan that connects investment choices to business and guest experience.
Supplier assessment
Structured comparison of requirements, responsibilities, costs and delivery risk.
Security advisory
Risk-led guidance for protecting data, payment flows and critical operations.
Opening readiness
Technology planning that works backwards from a venue’s trading date.
Board-ready reporting
Clear recommendations and decisions without unnecessary technical language.
Cost rationalisation
Identifying overlapping licensing, legacy hardware and underutilised contracts.
Integration strategy
Planning data flow between PMS, POS, CRM and accounting systems.
Interim leadership
Fractional IT direction during periods of business transition or scaling.
INDEPENDENT ADVISORY
Objectivity by design
We take no margin on third-party hardware or services, ensuring recommendations serve your operation.
MicroNet Global maintains strict independence. We take no margin on third-party provider or supplier costs, ensuring our recommendations serve your operation, not a vendor quota.
What that independence rests on
- Over two decades advising hospitality leadership.
- Deep understanding of multi-site hotel and restaurant economics.
- Experience spanning boutique openings to international group migrations.
How we work
From first conversation to steady state
- 01
Listen
Hear from operations, finance, people and technology stakeholders before recommending change.
- 02
Assess
Review the estate, its risks, constraints and opportunities against the business plan.
- 03
Prioritise
Sequence initiatives by value, urgency, dependency and the capacity to deliver.
- 04
Guide
Stay involved through decision points so the roadmap becomes action, not a report.
Service levels
Evidence you can plan around
Commitments are confirmed in the proposal and reviewed against the agreed scope.
| Measure | Commitment | Why it matters |
|---|---|---|
| Roadmap decision record | Within four weeks | Documents owners and next steps after discovery. |
| Hospitality focus | Exclusive | Advice is grounded in venue operations and guest-facing technology. |
| Estate context | Multi-site ready | Recommendations account for differences between locations. |
Platforms we work around
We work alongside these platforms where they are part of a client estate. We do not replace the platform vendors — the support boundary and escalation path are agreed during discovery.
Proof
Where this has been delivered
Published projects where this work formed part of the scope.
Questions
Common questions
Scope, ownership and escalation are agreed during discovery — these are the questions that come up first.
No. Our advisory work is strictly independent. We do not take margin on third-party provider or supplier costs.
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